Member Handbook & Program Benefits
Magellan Health Services of Arizona Member Handbook
We hope you will find this member handbook useful. The purpose of the Magellan member handbook is to help you better understand what services are available to you and your family members and to help answer any questions you may have.
- 2012 Member Handbook (English, 603KB)
- 2012 Member Benefit Reduction Letter (English, 100KB)
- Notice of Co-pays for Taxi Rides for AHCCCS Care Members in Maricopa and Pima Counties (English, 71KB)
- 2012 Member Handbook (Spanish, 634KB)
- 2012 Member Benefit Reduction Letter (Spanish, 101KB)
- Notice of Co-pays for Taxi Rides for AHCCCS Care Members in Maricopa and Pima Counties (Spanish, 73.5KB)
Copies of the 2012 Member Handbook are available in other languages upon request. Please contact Magellan's Cultural Competency Department at (800) 564-5465 to make this request.
If you would like further information or do not understand the information contained in this handbook, please call Magellan Member Services at (800) 564-5465, TTY (800) 424-9831.
Changes to AHCCCS- MVD Photos Added To AHCCCS Online Eligibility Verification
To help protect your identity and prevent fraud, AHCCCS is adding pictures to its on-line verification tool that providers use to verify your coverage. If you have an Arizona driver's license or state issued ID, AHCCCS will get your picture from the Arizona Department of Transportation Motor Vehicle Division (MVD). When providers pull up the AHCCCS eligibility verification screen, they will see your picture (if available) with your coverage details. This change will begin Thursday, Dec. 15, 2011.
Behavioral health benefits
The following is a list of behavioral health benefits available to you:
Adobe Reader is required to view PDF files.
If you have any questions about your services, please call Magellan at (800) 564-5465, TTY (800) 424-9831. If you are in crisis, call the Maricopa Crisis Line at (800) 631-1314, TTY (800) 327-9254. For emergencies, please always dial 911.
This page last updated: Monday, February 27, 2012.